Fix – Remove Symantec Endpoint Protection Without Password

Start – Run

type smc -stop ( If it prompts for password; navigate to HKEY_LOCAL_MACHINE\SOFTWARE\Symantec\Symantec Endpoint Protection\SMC, delete the smcexit key and then type smc -stop)

Navigate to HKEY_LOCAL_MACHINE\SOFTWARE\Symantec\Symantec Endpoint Protection\SMC
look for smcinstdata key and delete it.

Go to add/remove program and uninstall the client.

I think you will be glad you did, I was.

Problem Resolved – A fatal alert was generated and sent to the remote endpoint. – Outlook 2013 / Exchange 2010

If you have the combination of Windows 8, Outlook 2013, Domain , and Exchange 2010.

You may get the problem where Outlook 2013 will not start.

Event ID 36888 – TLS Protocol defined fatal error code 10.  The windows SChannel error state is 10.

All other versions will work fine…

You most likely have Microsoft Exchange Address Book Service Stopped or not functioning correctly on your Exchange Server.  If you start or restart the service it will resolve your issue.

This problem was a little difficult to troubleshoot it seems to only occur with windows 8, outlook 2013, and while being logged into the domain.